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FREQUENTLY ASKED QUESTIONS

  • Do I have to come to your office?
    We are 100% in the cloud which means we can chat over zoom or the telephone and you can send us your information in electronic format. Who has time for meetings anyway?
  • Where are you located?
    Our office is located in Miranda in Sydney, however location isn't an issue as we are 100% in the cloud. This means we can chat over zoom or the telephone and you can send us your information in electronic format with no need for a meeting. Who has time for meetings anyway?
  • What if I don't use Xero?
    We are 100% Xero which means we don't support MYOB, Quickbooks etc. Don't dispair! We can help you to move to to Xero and provide you with the training. Why do we insist on Xero? We have found by only using one piece of accounting software we can not only be experts in using it but we can streamline our processes to ensure you aren't paying too much for our services.
  • Do you do individual Income Tax Returns?
    We sure do.
  • Do you offer fixed monthly fee packages?
    Yes we sure do! Head on over to our fixed fee plans page for more details.
  • Do you provide Xero training?
    Yes we sure do! We offer 1 on 1 training and small group workshops. See the training page for current workshops.
  • Do you prepare financials and annual returns for SMSFs?
    We sure do, contact us today for more info.
  • Do you do bookkeeping as well as accounting?
    We sure do! Our bookkeeping is done by in house by accountants to ensure that your end of year process is a smooth one. Head on over to our monthly packages page for more details.
  • Can you help me plan for tax on a regular basis?
    We sure can! We are proactive not reactive accountants. We will help you plan for your taxes and GST so that there are no surprises at the end of the year.
  • What if I have my own bookkeeper?
    That is totally A-OK we can work with them to ensure your accounting and tax obligations are met without any issues.
  • Is Two Sides a Registered Tax Agent?
    You bet! We are a team of Chartered Accountants and CPA's and we are registered with the Tax Agent Practitioners Board of Australia.
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